Need help with Promptory? We are here to help.

Contact Email: [email protected]

FAQ

How do I unlock Pro? Open the Pro tab in the app and tap “Unlock Pro”.

How do I restore my purchase? Open the Pro tab and tap “Restore purchases” on a device signed in with the same Apple ID used for the purchase.

Does Promptory sync across devices? Yes. iCloud sync is available with Promptory Pro when iCloud is enabled on your devices.

I purchased Pro, but it is still locked. Make sure you are signed in with the same Apple ID and tap “Restore purchases”.

Response Time We usually respond within 2–3 business days.